Article 1: Why Can’t You Send ID Documents by Email?
Explanation
Email is not a secure method for ID verification
The system only accepts documents uploaded through a secure link
Article 2: How Do You Upload ID Documents for Verification?
Steps
Open the verification email sent to you
Use a mobile phone or tablet
Click “Click here to get started”
Follow the on-screen instructions to upload your documents
Article 3: What Do You Need Before Starting ID Verification?
Requirements
Physical copies of your ID documents
A mobile device with a camera
Ability to capture live images during the session