Access Rules
User management is usually limited to managers
Standard users typically cannot add or remove users
What Should You Do If You Don’t Have Access to Manage Users?
Next Steps
Contact your manager to request the change
Ask them to take action in the Manage Users tab
What Happens If No One on Your Account Can Manage Users?
Escalation Process
A manager must contact TrustID support
TrustID requires approval from the main account contact
TrustID can:
Update users on the account
Enable Manage Users access where appropriate