Skip to main content

How Can You Check Your Remaining Credits in TrustID?

Checking Customer Credit Balance

Written by Cipher
Updated this week

Steps

  • Log in to the TrustID portal

  • Find “Remaining Credits”

  • Select “Display” to view your balance

Who Receives Credit Balance Notifications?

Notification Rules

  • The main point of contact receives alerts when:

    • Credits reach 10%

    • Credits reach zero

Where Are Credits Displayed in the TrustID Portal?

Location

  • Credits appear on the main portal screen after login

  • The Display option shows the full balance

Did this answer your question?