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When Do My Credits Expire?

Quick Answer: 24 months from purchase date. Warnings at 60 days before expiry. After expiry: removed, no refunds.

Written by Cipher

Validity period: All credits valid for 24 months from date of purchase (not first use).

Expiry is fixed: Cannot be extended. Credits expire exactly 24 months after purchase.

Warning emails sent: 60 days before expiry

After expiry: Credits automatically removed from account. No refunds after expiry.

Prevention strategies: Use credits for annual re-checks, set calendar reminders.

Track Usuage: TrustID dashboard → “Reports” tab

Multiple purchases: Each purchase has its own 24-month expiry from its purchase date.

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