How are invoices and purchase orders (POs) managed for TrustID credit purchases?
When purchasing TrustID credits, it is important to understand how invoices and purchase orders (POs) are handled to ensure smooth processing and compliance with organisational requirements.
Overview of Invoice and PO Handling
An invoice is automatically issued whenever credits are added to your TrustID account.
If your organisation requires a Purchase Order (PO) number to appear on the invoice, it is essential to provide the PO details either at the time of placing the order or as soon as possible.
Steps to Include a PO on Your Invoice
Determine if a PO is Required: Check with your organization to confirm whether a PO number is mandatory for invoice processing.
Provide the PO Number Promptly: Submit the PO number when placing the order or shortly thereafter to ensure it is included on the invoice.
FAQs
Is a PO number mandatory for all TrustID credit purchases?
No, a PO number is optional. However, if your organisation requires it to appear on the invoice, you must provide it to avoid payment issues.
Can I add a PO number after placing the order?
Yes, you can provide the PO number shortly after placing the order to ensure it is included on the invoice. By following these guidelines, you can ensure that your invoices are processed smoothly and comply with your organisation’s requirements.