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What documentation is required to update an organisation’s name in TrustID?

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Written by Blessing Osawe-Abu

What Documentation is Required to Update an Organisation’s Name in TrustID?

When updating an organisation’s name in TrustID, it is essential to provide official documentation that confirms the name change. The type of documentation required depends on whether the organisation is listed on Companies House or not. Below is a detailed guide to the acceptable forms of evidence:

Documentation for Organisations Listed on Companies House

For organizations registered with Companies House, the following documentation is acceptable:

  • A change-of-name document issued by Companies House.

  • A letter on company-headed paper stating that the organisation’s name has been changed from the old name to the new name.

These documents serve as official proof of the name change and are required to process the update in TrustID.

Documentation for Organisations Not Listed on Companies House

If your organisation is not listed on Companies House, such as NHS Trusts or other entities, alternative forms of official documentation are required. Acceptable evidence includes:

  • An official government document confirming the name change, such as a letter or order from the relevant authorities.

This ensures that organizations not registered with Companies House can still provide valid proof of their name change.

Examples of Acceptable Evidence

To summarise, the following are examples of acceptable documentation for updating an organisation’s name in TrustID:

  1. Companies House change-of-name document.

  2. A letter on company-headed paper confirming the name change.

  3. An official government document (for non-Companies House-listed organizations).

Providing the appropriate documentation ensures a smooth and efficient process for updating your organisation’s name in TrustID.


For further assistance, please contact TrustID support.

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