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What Is TrustID and How Does It Work?

Quick Answer: We verify your identity digitally for DBS checks, Right to Work, Right to Rent, and other identification requirements. Faster and more convenient than in-person verification.

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Written by Blessing Osawe-Abu

What TrustID Does

We provide digital identity verification for:

  • Right to Work checks (confirming UK work eligibility)

  • DBS checks (criminal record checks for employment)

  • Right to Rent checks (confirming tenancy eligibility)

  • Other identity verification checks as required by organisations

What We DO

✅ Verify your identity digitally using biometric technology

✅ Check your documents are genuine using chip reading and security features

✅ Match your photo to your selfie using facial recognition

✅ Send results to your employer or landlord instantly when complete

✅ Provide secure, encrypted verification with bank-level security

What We DON'T Do

❌ Make hiring or tenancy decisions - your employer or landlord does that

❌ Store your documents long-term - images are deleted after 7 days as default for your security

How It Works: 3 Simple Steps

Step 1: Employer Sends Link (Instant)

  • You receive an email invitation

  • Contains your unique, secure upload link

  • Link is valid for 7 days

Step 2: You Upload Documents (2 Minutes)

  • Open the link on your smartphone

  • Photograph your passport using your phone camera

  • Take a quick selfie for face matching

  • Submit - that's it!

Step 3: We Verify Your Identity

  • Our system checks your document is genuine

  • We match your face to your passport photo

  • We verify all the details are correct

  • Results are sent to your employer/landlord instantly

Who Uses TrustID?

Employers use us for:

  • Pre-employment DBS checks for new hires

  • Onboarding remote or hybrid workers

  • Right to Work verification for all UK employees

  • Bulk hiring and seasonal recruitment

Landlords use us for:

  • Tenant Right to Rent checks (legally required in England)

  • Remote property viewings and lettings

  • Tenant screening and verification

  • Managing multiple properties efficiently

Benefits of Digital Verification

Convenient: Complete from anywhere using just your smartphone

Secure: ISO 27001 certified

Remote: No need to travel, meet in person, or post documents

Reliable: 99.8% accuracy rate with biometric technology

What Happens Next?

If you're an applicant: Your employer or landlord will send you an email invitation. When you receive it, follow the link and complete the simple upload process. Results are processed during our support hours (8am-midnight, 7 days a week).

If you're an employer: You can create your first identity check right now from your dashboard. It takes just 10 minutes to send your first invitation.

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